Faq & Contact

An outdoor parking space is included in the price. It is not possible to reserve an outdoor parking space. The garage space costs €7.00 per day. Availability depends on capacity, therefore reservation of parking space is mandatory.

In Resort Del Mar Emotion you can book breakfast or half board. All inclusive we do not offer. As part of the Residence, you have at your disposal an “a la carte” restaurant where you can order lunch or dinner at any time.

Breakfast can be booked online, and if it is not booked online, it is possible to add breakfast at the reception. Breakfast can be booked only for one day or for the entire stay. The price for adults is 15 €/day, the price for children 6 – 11.99 is reduced by 50%, while for children 0 – 5.99 it is free.

Half board can be booked online or directly at reception. The price of half-board for adults is €40 per day, the price for children 6 – 11.99 is reduced by 50%, while for children 0 – 5.99 it is free

Check-in starts at 16:00. Check-out is until 10:00. If the reservation was made through our official website, departure is until 11:00.

You can do system check in immediately upon arrival at the Resort, and you can pick up the keys for the room after 16:00, since the check-in is then. While you are waiting for your apartment to be used, you can use our luggage room, swimming pool, showers, toilets and all other facilities within our Resort.

During the high season, it is typically not possible due to high occupancy levels. It is always best to check with the Reception for availability.

Pets are not allowed.

Yes, loungers and umbrellas at the Resort pool/beach are available free of charge for our guests. Please note that they cannot be reserved.

Check-out at night is also possible, the reception is open 0-24 hours.

Tourist tax and facility tax are not included in the final price of the room. Price of tourist tax is for: adults: €1,50 per day, children 12 – 17.99: 50%, 0 – 11.99 free. Facility tax price: €3,77 / one time / per person.

At the reception of Resort Emotion, it is possible to pay in cash in EUR or with Visa, Maestro, Mastercard cards. In the restaurant and bar payment can only be made with cards (Visa, Maestro, Mastercard) or you can deposit cash on a Pre-Paid card, which is also your card-key to the room, and use it to make all payments. Money from this card can be withdrawn at the reception at any time.

Yes, we offer complimentary Wi-Fi throughout the Resort. Password details are provided at check-in.

We do not offer airport shuttle services; however, we would be glad to provide you with the contact details of a reliable taxi company we collaborate with, which offers special rates for our guests.

Reservations made through our official website can be cancelled or modified up to 48 hours prior to arrival. For bookings made through third-party platforms (such as Booking.com, Expedia, etc.), kindly contact our reservations office for assistance.

Yes, we offer baby cribs (suitable for children up to 3 years old), high chairs that are free of charge and an umbrella stroller (additional charge 3€/day) upon request. Please let us know in advance or at check-in, and we will ensure these items are provided for your convenience.